Welcome to Regalia Renaissance. Your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you visit or make a purchase from https://regaliarenaissance.co.uk
By using our Site, you agree to the collection and use of information by this policy.
1. Information We Collect
We collect the following types of personal data:
a. Information You Provide to Us:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely via third-party providers)
- Order details and history
- Any information submitted via contact forms or customer service communications
b. Information Collected Automatically:
- IP address
- Browser type and version
- Device type and operating system
- Referring website
- Date and time of visit
- Pages you visit and time spent on our Site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about your order or inquiries
- Provide customer support
- Improve our website, services, and shopping experience
- Personalize content and offers
- Prevent fraud and ensure the security of our website
- Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
- Service Providers: such as payment processors, shipping partners, IT and marketing service providers (only to perform services on our behalf)
- Legal Requirements: if required by law or to protect our rights and property
- Analytics and Advertising Partners: such as Google Analytics, for the purpose of website optimization and marketing (non-identifiable data)
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enable core site functionality (e.g., shopping cart)
- Analyze site traffic and usage
- Provide a personalized browsing experience
You can manage cookie preferences via your browser settings. For more information, please refer to our Cookie Policy.
5. Your Rights (Under GDPR)
If you are a UK or EU resident, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Request a copy of your data in a structured, machine-readable format
- Withdraw your consent at any time (where applicable)
To exercise any of these rights, contact us at: privacy@regaliarenaissance.co.uk
6. Data Retention
We retain your data only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting obligations
Typically, order information is retained for up to 6 years in accordance with UK tax law.
7. Security
We implement industry-standard security measures to protect your information. All payment transactions are encrypted and processed via secure third-party gateways. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any data.
9. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have unintentionally collected such data, please contact us to request deletion.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
📧 Email: privacy@regaliarenaissance.co.uk